Delivery Information

• At Hi-Top Sneakers, we understand that when you find the perfect pair of sneakers, you want them as soon as possible. That’s why we offer fast and reliable delivery across the UK.
• Standard Delivery (2-4 working days) – £4.99
• Express Delivery (Next working day) – £7.99 (Order before 2 PM)
• Free Delivery on all orders over £150
• All orders are securely packaged, and you’ll receive tracking details so you can keep an eye on your delivery every step of the way.

International Shipping

Returns & Exchanges

• We want you to love your sneakers, but if something isn’t quite right, we’ve got you covered.
• Returns – You can return any unworn items in their original packaging within 14 days of receiving your order.<
• Exchanges – Need a different size? No problem! Simply return your item, and we’ll arrange an exchange.
• Refunds – Once we receive your return, we’ll process your refund within 5 working days.

How to Return an Item:

• Email returns@hi-topsneakers.co.uk with your order number and reason for return.
• Package your item securely and use the prepaid returns label provided.
• Drop it off at your nearest courier location.
• For more details, check out our full Returns Policy
• Still have questions? Our customer service team is happy to help—contact us at support@hi-topsneakers.co.uk.